CarMax
Modernizing vehicle inspections
Type
Internship
Product
IOS - Internal Tool
Role
Lead Designer
Duration
5 weeks
At CarMax, I designed an entirely new mobile app as part of their new repair order system. I also reimagined new customer experiences, such as the MyCarMax customer portal.
See details about the extent of my ownership here.
Before
~$11.8M worth of reworks every year because of mistakes.
After
~20% faster, integrated, and less-prone to mistakes.
A digital checklist that understands what it's actually like to inspect a physical car
A home screen that let's mechanics know what's next, what's stuck, and what's done, instead of leaving them in the dark
Some of the obsessively-designed details that made this so simple yet, so effective
Document issues at any point
Verify inspections
Request a case study
Want to learn more about this project?
I'm an email away and I respond fast.